Welcome to blendandbeautify (www.blendandbeautify.com). These Terms of Service (“Terms”) govern your use of our website and the purchase of any products from our online store. By accessing our platform or placing an order, you agree to be bound by these Terms, which are formulated to comply with commercial standards and statutory laws in the United Kingdom, the European Union, and the United States.

1. Merchant Information

This website is operated by blendandbeautify as an independent sole proprietorship located in Mexico.

• Brand Name: blendandbeautify
• Website URL: www.blendandbeautify.com
• Operating Entity: Individual Entrepreneur / Sole Proprietor
• Support Email: tools@blendandbeautify.com
• Telephone: +52 844 490 9326
• Postal Address: Calle Arroyo de las Lomas, Ramos Arizpe, Coahuila de Zaragoza, 25904, Mexico

2. Scope of Service & Regional Availability

blendandbeautify specializes in the retail sale of beauty tools, including makeup brushes and cosmetic sponges. Our products are offered exclusively to consumers located within Europe and the United States. Orders submitted with delivery destinations outside these designated regions will not be accepted.

3. Orders, Pricing, and Payment

• Order Acceptance: All orders placed through www.blendandbeautify.com are subject to acceptance and availability. We reserve the right to decline or cancel an order prior to dispatch in the event of pricing errors, unauthorized transactions, or operational constraints.
• Pricing & Currency: Prices displayed on our website are shown in the applicable store currency. Total order amounts, including item prices and relevant delivery fees, are presented clearly prior to checkout completion.
• Payment Processing: Payment must be made in full at the time of purchase using approved payment methods. All payments are processed securely through our payment provider (Stripe).

4. Shipping, Transit Times, and Risk of Loss

• Logistics Partners: We partner with standard priority international couriers (including DHL Priority, FedEx Priority, and UPS Priority) to fulfill orders to our destination regions.
• Estimated Transit Times: Standard delivery across Europe and the United States typically requires 5 to 12 business days following order dispatch.
• Automated Tracking Updates: To maintain full transparency throughout transit, automated dispatch and tracking notification emails are sent to the email address provided during checkout at key operational milestones, including order dispatch, arrival at intermediate carrier facilities, and final local delivery dispatch.
• Transit Enquiries & Delayed Parcels: If an order exceeds the standard transit timeframe, our support team will initiate a formal trace inquiry with the logistics carrier. Following the outcome of the carrier investigation, we will provide an appropriate resolution, consisting of a full order refund or a replacement dispatch, as warranted by the circumstance.
• Transfer of Risk & Ownership: In strict compliance with European statutory consumer rights legislation and applicable global standards, the risk of loss or damage to goods remains with blendandbeautify throughout transit and transfers to the consumer only upon physical possession of the items by the customer or a designated representative.

5. Statutory Right of Withdrawal & Returns Policy

• 14-Day Right of Withdrawal: In accordance with consumer protection laws in Europe and the UK, customers residing in eligible destination regions have the statutory right to cancel or return their purchase without specifying a reason within 14 days from the date of physical receipt of the items.
• Damaged, Defective, or Incorrect Items: If an item arrives damaged, defective, or incorrect, you are not required to return the damaged physical item. Instead, please contact our support team at tools@blendandbeautify.com within the statutory notification window and provide photographic evidence of the issue. Upon review and confirmation, we will issue a full refund or dispatch a replacement item at no extra charge.
• Return Guidelines: Items returned under the 14-day statutory right of withdrawal must be unused, in their original condition, and safely packaged. Contact tools@blendandbeautify.com prior to sending any returns to receive return authorization and handling instructions.

6. Intellectual Property & Content Ownership

All visual content, images, photography, branding elements, descriptions, and materials published on www.blendandbeautify.com are 100% original assets or licensed without third-party copyright restrictions. All rights in the website content remain the property of blendandbeautify. Unauthorized reproduction, copying, distribution, or commercial exploitation of any site content without explicit written authorization is strictly prohibited.

7. Limitation of Liability

• Operational Scope: To the maximum extent permitted by applicable laws in destination regions, blendandbeautify shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or products.
• Statutory Rights: Nothing in these Terms limits, excludes, or restricts statutory consumer rights provided under mandatory national or regional consumer protection laws in the European Union, United Kingdom, or United States.

8. Applicable Law & Governing Jurisdiction

These Terms shall be governed by and construed in accordance with applicable legal standards governing commercial transactions, respecting mandatory consumer protections established within the buyer’s statutory country of residence across Europe and the United States.

9. Contact Information

For questions, support enquiries, or legal notices, please reach out to us via our official contact channels:

• Official Email: tools@blendandbeautify.com
• Telephone: +52 844 490 9326
• Postal Address: Calle Arroyo de las Lomas, Ramos Arizpe, Coahuila de Zaragoza, 25904, Mexico